Shipping policy

1. Shipping Locations: We offer shipping to all locations in the US. However, there might be certain areas that we are unable to deliver to due to shipping constraints or legal restrictions. If you're uncertain about whether we can ship to your location, please feel free to contact our customer service team for assistance.

2. Processing Time: After receiving your order, we require a certain amount of time to process and prepare your items for shipping. Typically, this processing period takes between 1 to 5 business days. During peak seasons or holidays, processing times might be slightly extended, but we'll always strive to get your order ready as quickly as possible.

3. Shipping Methods: We offer a variety of shipping options to cater to your needs. The available options will be displayed at checkout, along with estimated delivery times and costs associated with each method. You can choose the shipping method that best fits your preferences and urgency.

4. Estimated Delivery Time: The estimated delivery time varies depending on your chosen shipping method, your location, and external factors such as customs processing and unforeseen delays. Please note that any estimated delivery times provided are only approximate and not guaranteed. We do our best to ensure timely delivery, but external factors may sometimes affect the actual delivery date.

5. Shipping Costs: Shipping costs are calculated based on factors such as the weight of your items, your shipping location, and the selected shipping method. These costs will be clearly displayed during the checkout process before you finalize your order. Please review the shipping costs carefully before completing your purchase.

6. Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package. This tracking information will allow you to monitor the progress of your delivery and estimate its arrival.

7. Order Tracking and Support: If you have any questions or concerns about your order's shipping status, delivery, or any other related matters, our customer service team is here to assist you. You can reach out to us via info@sevensevencandleco.com and we'll be happy to provide you with the necessary support.

Thank you for choosing us for your shopping needs. We are committed to delivering your products efficiently and securely. If you require any further assistance or clarification about our shipping policy, please don't hesitate to get in touch with us.